Organisation, Users & Security
Configure offices, manage users and roles, and secure access to Flinq.
14 articles
Section
Organisation and office setup
Configure your organisation, branding, offices and regional settings.
How to configure your company theme
Set the organisation name, brand colour and logo shown in Flinq.
How to add a new office
Create another office and configure its settings, access and available product features.
Language and timezone settings
Understand organisation defaults, office timezone overrides and personal language selection.
Section
Users, roles and permissions
Create users and give them the access they need.
Roles and permissions reference
Compare Flinq's system roles and understand how custom, office-scoped access works.
How to add users and assign roles
Create a user in an office and assign the roles needed for their work.
How to create custom roles
Create an office-specific role with only the permissions its users need.
Section
Your account and preferences
Manage your profile, password, two-factor authentication and notifications.
How to manage your profile and password
Update your personal details, avatar, email address and password in Flinq.
How to set up two-factor authentication
Protect a password-based Flinq account with an authenticator app and recovery codes.
How to manage notification preferences
Choose which eligible Flinq workflow events also send you an email notification.
Section
Authentication, API access and audit
Configure SSO, manage integration access and review user activity.
How to set up single sign-on (SSO)
Connect a SAML 2.0 identity provider to your organisation and test workspace sign-in.
How to switch SSO to another provider
Move SAML SSO to a new identity provider with a tested rollback path.
SSO sign-in is not working
Resolve common SAML SSO metadata, claim, assignment, certificate and recovery-access problems.
How to manage API tokens
Create, protect, review and revoke permission-scoped API tokens for Flinq integrations.
How to audit user activity
Use History to review who changed a record, what changed and when it happened.