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How to generate a payment run

Paying the clients their net return

Written by Jake Willis

Generating a payment run presumes that you have:

  • imported all statements

  • updated interest rates (if needed)

  • updated cash management charges (if needed)

Once this is complete, you can proceed to make the payment.

Steps

  1. Navigate to Payments in the left navbar

  2. Click on 'New payment run' (top right)

  3. The wizard will guide you to

    1. choose a bank

    2. choose a currency

    3. choose one or more interest pools

    4. choose an exporter

    5. select a date range for which to pay

  4. You are then prompted to create a draft payment run. While this mostly calculates quickly, you can navigate away at this point and come back later.

  5. Once done, you can review the figures to ensure these are as expected. You should review the total interest and compare it to the figure shown by your bank.

  6. If you are comfortable with all the details, you can proceed to generating the payment.

  7. Download the payment file and upload it on your banking site.

  8. Once the payment has been made, you should mark the payment run as paid.

⚠️ Once a payment run has been marked as paid it can no longer be archived or undone. Make sure that everything is correct before you do this.

Troubleshooting

  1. You've generated an incorrect payment - if you haven't yet made the payment, you can open the payment and archive it

  2. No exporter showing - speak to your office admin to ensure it's activated in the settings

  3. Payment format changes - speak to us. We may have already released a new exporter. If not we'll get right onto it.

Good to know

  1. What's an Exporter anyway? An exporter refers to the specific configuration of the payment file layout. You're likely to only have one format for a bank. However, some banks will have more than one format, giving you the flexibility to switch between these.

  2. Flinq will automatically roll forward your balances if no entries have been imported. Handy for weekends and bank holidays - problem if you've missed importing changes.

  3. Each payment is single currency.

  4. The obligation is on you to ensure the interest calculated by Fling agrees to the interest your bank calculated.

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